TABLE OF CONTENTS


Where can I find the Student Portal?

The Student Portal is located at: https://cchonline.columbiacollege.edu/cmcportal/



I cannot remember my username for the Student Portal. What should I do?

The User Name is typically the first 2 letters of the first name and the first 5 of the last name.  For example, John Student will have the User Name of jostude. If you still cannot determine the User Name, you should go to https://cchit.freshdesk.com/support/home. From there, students should click “New Support Ticket,” then fill out each field of the form to enlist IT support.



I am not able to log in to the Student Portal. How can I reset my password?

Students who need assistance with resetting their passwords should go to https://cchit.freshdesk.com/support/home. From there, students should click “New Support Ticket,” then fill out each field of the form to enlist IT support.



How do I log in to Canvas?

Canvas authenticates through your school Gmail account.  This means if you open Canvas (found at cch.instructure.com) in a browser where you are logged in to your columbiacollege.edu Gmail account, you will be logged on automatically. 


If you open Canvas in another browser, where you're not logged in to Gmail, it will ask you to choose a Google account.  You'll want to choose or enter your columbiacollege.edu school Gmail account and password.



How can I update my personal pronouns in CANVAS?

Please use this link for instructions on how to update your personal pronouns in canvas.


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